Privacy Policy

When you use our website, your personal data is collected. Personal data is any information that can be used to identify you or that allows conclusions to be drawn about your person.

Below you will find our detailed privacy policy in accordance with our information obligations under the GDPR (EU General Data Protection Regulation) for the processing of your personal data when you visit our website.

Name and contact details of the controller and the data protection officer

The controller pursuant to Art. 4 (7) GDPR is:

Carpus+Partner AG
On behalf of the Board of Directors M.Re. Dipl.-Ing. Architekt Tobias Ell
Forckenbeckstraße 61
52074 Aachen | Germany
Fon: +49 (241) 88 75-0
Mail: info@carpus.de

The data protection officer at Carpus+Partner AG can be contacted at the above address, for the attention of the data protection officer, or at datenschutz@carpus.de.

Server-Log-Data

When you visit our website, the browser used on your device automatically sends the following information to our website server (known as server log data):

IP address of the requesting computer,
date and time of access,
time zone difference to Greenwich Mean Time (GMT),
name and URL of the file accessed,
access status/HTTP status code,
amount of data transferred in each case,
website from which access is made (referrer URL),
browser used,
the operating system of your computer and its interface,
the name of your access provider, and
language and version of the browser software.

The legal basis for data processing is Art. 6 (1) lit. f) GDPR. Our legitimate interest arises from the purposes listed below:

ensuring a smooth connection to the website,
ensuring comfortable use of our website,
evaluating system security and stability, and
for other administrative purposes.

This data is not merged with other data sources. We also do not use the collected data for the purpose of drawing conclusions about your person. The information is automatically deleted after 7 days.

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your device and do not contain viruses, Trojans, or other malware.

The cookie stores information that is related to the specific device used. However, this does not mean that we immediately become aware of your identity.

We use so-called session cookies to make the use of our website more pleasant for you. Session cookies store settings you have made for the duration of the session. These cookies are automatically deleted after you leave our website.

In addition, we also use permanent cookies to optimize user-friendliness. These cookies remain stored on your device until they reach their expiration date or are deleted by the user. If you visit our site again to use our services, it will automatically recognize that you have already been with us and what entries and settings you have made so that you do not have to enter them again.

We have no influence on the storage period or deletion of cookies. The settings are made by the respective services or the user themselves.

As soon as you visit our website for the first time, a consent banner will be displayed, regardless of which page you land on first. The dialog box informs you about the use and storage period of the cookies we use. Some cookies are absolutely necessary and do not allow for individual settings, while other cookies help us to optimize our website and analyze traffic to our website. With optional cookies, you can decide for yourself which cookies should be set and make individual settings. Further information can be found in the following sections.

Consent Management Platform (CMP)

Since our website uses integrated third-party services (e.g., YouTube) and processes personal data in the process, we are legally obliged to inform you about the use of these services and to obtain your consent before using them. All declarations of consent must be logged as proof.

We therefore use the “Cookiebot” service from Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark, on this website for the following purposes:

Transparent information for visitors about the use of cookies
Free choice for visitors regarding the use of cookies
Storage of the user's consent status for cookies

The legal basis for the use of Cookiebot is Art. 6 (1) (f) GDPR. Our legitimate interests arise from the above-mentioned purposes.

When consent is given via the consent banner, the following data is collected:

The end user's IP number in anonymized form (the last three digits are set to ‘0’)
Date and time of consent
User agent of the end user's browser
The URL from which the consent was sent
An anonymous, random, and encrypted key
The consent status of the end user, which serves as proof of consent

The data is stored for 12 months. After that, the banner will automatically reopen to renew your consent.

We have entered into a contract with Usercentrics for order processing. Details on the security of the processing of data collected by Usercentrics can be found in Usercentrics' privacy policy.

Web analytics

We use Matomo on this website. Matomo is open-source software for statistical analysis of visitor traffic. We use Matomo software to optimize the quality of our website and the content presented on it. Based on the statistics generated by Matomo on user behavior, we can continuously improve our offering and make it more interesting for you as a user.

Matomo uses cookies that are stored on your computer and enable an anonymous analysis of your use of the website. It is not possible to draw conclusions about a specific person, as your IP address is anonymized immediately after processing and before storage.

Personal data will only be processed for the above-mentioned purpose if you have given your consent via the consent banner. The legal basis for this is Art. 6 (1) (a) GDPR and § 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

We have concluded a contract with Matomo for order processing. For more information on the handling of personal data, please refer to Matomo's privacy policy.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited (https://www.google.de/intl/de/about/) (Gordon House, Barrow Street, Dublin 4, Ireland; hereinafter referred to as “Google”) on our websites. In this context, pseudonymized usage profiles are created and cookies (see “Cookies”) are used. The information generated by the cookie about your use of this website, such as:

Browser type/version,
Operating system used,
Referrer URL (the previously visited page),
Host name of the accessing computer (IP address),
Time of the server request,

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage for the purposes of market research and the design of this website in line with user needs. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that they cannot be assigned (IP masking).

You can prevent the installation of cookies by adjusting your browser software settings accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

You have given your consent to this via our opt-in cookie banner in accordance with Art. 6 (1) (a) GDPR.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on the following link: Disable Google Analytics. An opt-out cookie will be set to prevent future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=de).

Map service

On this website, we link to the Google Maps map service. The provider is Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland. By using this service, we can show you our company locations on interactive maps, thus ensuring that you can use our website conveniently. The legal basis for the use of Google Maps is Art. 6 (1) lit. f) GDPR in accordance with the above-mentioned legitimate interests.

Google Maps is only integrated into our website as a link to the corresponding service. After clicking on the integrated text/image link, you will be redirected to the Google Maps page. User information is only transferred to Google Maps after the redirection.

The processing of the IP address by Google is absolutely necessary for the display of the map. By visiting the website, Google also receives the information that you have accessed the corresponding subpage of our website. If you have a Google user account and are logged in, your data will be directly assigned to your account. If you do not want this assignment to your Google profile, you must log out before activating the map.

Google is responsible for the use of data by Google. We have no influence on further data processing by the third-party provider. We would like to point out that when accessing/using Google, data may be transferred to third countries (e.g., the USA) where, under certain circumstances, a level of data protection comparable to that in the EU cannot currently be guaranteed.

Basic information about data processing by Google, your rights in this regard, and settings options for protecting your privacy can be found in Google's privacy policy. Please contact Google to assert your rights as a data subject.

Videos

On this website, we use plugins from the Google-operated site YouTube. The provider is Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland. By using this service, we can display videos directly on the website and enable you to conveniently use the video playback function.

Personal data will only be processed for the above-mentioned purpose if you have given your consent via the consent banner. The legal basis is Art. 6 (1) (a) GDPR and § 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

The videos are only loaded and a connection to YouTube is established after the required cookies have been confirmed. If the required cookies have not been accepted in the consent banner, the visitor will see a placeholder for the video with a note that the content is blocked due to their consent settings. If the user updates their consent settings and accepts the relevant cookies, the placeholder is automatically hidden and the video preview is displayed. If a video is displayed despite the lack of confirmation in the cookie banner, the video is embedded locally on the website.

When the video is displayed, YouTube receives the information that you have accessed the corresponding subpage of our website. If you have a YouTube user account and are logged in, your data will be directly associated with your account. If you do not want this association with your YouTube profile, you must log out before activating the video.

Basic information about data processing by Google, your rights in this regard, and settings options for protecting your privacy can be found in the privacy policies of Google and YouTube. Please contact Google to assert your rights as a data subject.

Social-Media

We maintain the following publicly accessible profiles on social networks:

Xing
LinkedIn
Facebook
YouTube
Twitter
Instagram

Social networks are only integrated into our website as links to the corresponding services. After clicking on the integrated text/image link, you will be redirected to the respective provider's website. User information is only transferred to the respective provider after the redirection.

The data you enter on our social media pages, such as videos, images, comments, likes, public messages, etc., are published by the respective social media platform and are not used or processed by us for any other purpose at any time. We reserve the right to delete content if necessary. We may share your content on our page and communicate with you via the social media platform. The legal basis for this is Art. 6 (1) (f) GDPR. Data processing is carried out in the interests of our public relations work, communication, and networking.

For certain processing operations, we and the platform operators act as joint controllers within the meaning of Art. 26 GDPR. However, we have only limited influence on the data processing carried out by the operators of social media platforms. Where we can exert influence, we work within the scope of our possibilities to ensure that the operators of social media platforms handle data in a manner that complies with data protection regulations. In many cases, however, we cannot influence the data processing by the operator of the social media platform and do not know exactly what data they process.

The platform operator operates the entire IT infrastructure of the service, has its own data protection regulations, and maintains its own user relationship with you (if you are a registered user of the social media service). In addition, the operator is solely responsible for all questions regarding the data in your user profile, to which we as a company have no access.

We would like to point out that when accessing/using social media platforms, data may be transferred to third countries (e.g., the US) where, under certain circumstances, a level of data protection comparable to that in the EU cannot currently be guaranteed. Basic information on data processing by the provider of the social media platform and your rights in this regard can be found in the privacy policy of the respective provider:

To assert your rights as a data subject, please contact the respective social media provider if the data in question falls within the area of responsibility of that provider.

Google Ads (Google AdWords)

Google Ads (Google AdWords) Conversion Tracking Privacy Policy

Use of Google Ads

We use Google Ads, an online advertising service provided by Google LLC (“Google”), on this website. Google Ads uses cookies and other tracking technologies to provide personalized ads to users. These technologies enable Google and its partner websites to track user activity and serve ads based on their interests.

Google's privacy policy

Please note that the collection, processing, and use of data by Google Ads is subject to Google's privacy policy. For more information about how Google handles the data collected by Google Ads, please refer to Google's privacy policy: Link Google

Opt-out options

Users can disable the use of cookies for interest-based advertising by Google by adjusting Google's ad settings: Link Google

Due to its certification under the US-EU Privacy Shield Framework, the American company Google LLC must comply with the data protection laws applicable in the EU. If you would like to learn more about data protection at Google, we recommend reading Google's general privacy policy: https://policies.google.com/privacy?hl=de.

Recipients / Disclosure of data

This website is hosted externally. Personal data collected on this website is stored on the host's servers. The host is used for the purpose of fulfilling our contractual obligations to our potential and existing customers (Art. 6 (1) (b) GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 (1) (f) GDPR). If consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

In addition, we use an IT service provider and a digital agency to operate this website. In this context, it may happen that a service provider obtains knowledge of personal data.

We always ensure that our service providers are carefully selected, particularly with regard to data protection and data security, and take all measures required by data protection law to ensure permissible data processing. Our service providers will only process your data in accordance with our instructions and to the extent necessary to fulfill their service obligations.

Unless already mentioned in this privacy policy, data will not be passed on to third parties.

Requests by email, telephone, and fax

If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (e.g., name, contact details, inquiry), will be stored and processed by us for the purpose of processing your request.

This data is processed on the basis of Art. 6 (1) (b) GDPR, provided that your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR), if this has been requested.

The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.

Data security

When you visit our website, we use the widely used SSL (Secure Socket Layer) procedure in conjunction with the highest level of encryption supported by your browser. You can tell whether an individual page of our website is being transmitted in encrypted form by the closed display of the key or lock symbol in the address bar or lower status bar of your browser.

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

Rights of affected persons

You have the right to obtain information about the personal data we process about you. If you submit a request for information that is not in writing, we ask for your understanding that we may then require proof from you that you are the person you claim to be. You also have the right to correction or deletion or to restriction of processing, insofar as you are legally entitled to do so.

You also have the right to object to processing within the framework of the legal requirements. The same applies to the right to data portability.

To assert your rights as a data subject, please contact the data protection officer by email (datenschutz@carpus.de).

Right of withdrawal and objection

If data processing is based on consent pursuant to Art. 6 (1) (a) GDPR or § 25 (1) TDDDG, you have the right to revoke your declaration of consent at any time with effect for the future. A declared revocation does not affect the legality of the processing carried out until the declaration of revocation. By deleting the cookies stored on our website, you can revoke your consent to data processing by the respective services.

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) (f) GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct marketing. In the latter case, you have a general right to object, which we will implement without you having to specify a particular situation. If you wish to exercise your right to object, simply send an email to datenschutz@carpus.de.

Right of appeal

If you have any reason to be dissatisfied with how we handle your data, or if you believe that the data processing is not legally compliant, please contact the data protection officer by email (datenschutz@carpus.de). The majority of data protection issues and problems can usually be resolved quickly and easily in this way. If your concern has not been dealt with satisfactorily, you have the right to complain to a data protection supervisory authority about our processing of personal data.

Current status and changes to this privacy policy

We reserve the right to amend or update this privacy policy as necessary in accordance with applicable data protection regulations. The latest version applies to your visit.

Status of this privacy policy: September 2023

SmartBuilding.One

Privacy Policy